We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at the clubhouse or simply bring the item(s) to the club on a senior home team Saturday or during the Mini & Juniors sessions on a Sunday. You can always contact us for any return question at info@beverleyrufc.co.uk.

Damages and issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds

If your refund request is approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too. Alternatively we may choose to refund the value of the item in cash at the club.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Exceptions / Non-Refundable Items

Certain types of items cannot be refunded such as memberships. Unfortunately, we cannot accept returns on sale items or gift cards.